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FAQ

Below are some basic best practices for using the GYMTASTIC Massage Gun:

1. always turn on the GYMTASTIC before placing it on the body.

2. use speeds 1-2 for muscle recovery and speeds 3-5 for a soothing massage and to warm up the muscles before training.

3. simply glide the GYMTASTIC over the muscles that need the most attention and let the massage gun do the work for you. Gently move it up and down the muscle, applying light to medium pressure as needed.

4. remember to breathe and relax so that your muscles can loosen up while the GYMTASTIC is working to its full potential.

We recommend using your GYMTASTIC massage gun for a minimum of 15 seconds and a maximum of 2 minutes per muscle group. You should not exceed 15 minutes per massage session. Depending on the desired result, you can do 2-3 massage sessions a day.

30 SECONDS: MUSCLE ACTIVATION

Before training or physical activity, glide the massage gun over the desired area for 30 seconds to activate and 'wake up' your muscles.

15 SECONDS: MUSCLE REACTIVATION

Reactivate your muscles during training or other activity with a short 10-15 second application to the muscle group in question. Muscles are reactivated by breaking down lactic acid and promoting maximum blood flow.

2 MINUTES: PAIN RELIEF AND RECOVERY

Gently glide your massage gun over the muscles for up to 2 minutes to recover after training. This reduces muscle soreness and increases recovery time

Tension is one of the main causes of most physical complaints and pain. Massage treatment with the GYMTASTIC massage gun relieves tension in soft tissue effectively and efficiently.

The impact massage overrides the pain signals to the brain, increases the heat in the tissue and relieves tension. This is achieved by using strokes that generate an impact of between 1,200-3,200 strokes per minute.

Whether you are an athlete, physiotherapist or simply want to relieve tension and pain - GYMTASTIC offers you the ideal support to improve your physical well-being. Percussion massage can enhance athletic performance, promote faster recovery and relieve tension and pain.

The GYMTASTIC massage gun helps with the following concerns:

-Accelerates regeneration and muscle repair

-Increases blood and lymph flow

-Relieves muscle cramps and stiffness

-Breaks up scar tissue

-Improves the breakdown of lactic acid

-Activates the nervous system and muscles

-Muscle fatigue, pain, tension, aches and knots

-Natural stress reduction

Our GYMTASTIC massage gun has been developed to meet even the tough demands of professional use. Nevertheless, it is also suitable for everyday use and is also effective and affordable for private consumers.

Many of our customers are:

-Athletes of all levels

-Trainers, physiotherapists and chiropractors

-Private individuals who value their health and want to improve their performance

The heating attachment has its own integrated battery, which can be charged using the charging cable supplied. The massage head therefore does not draw a battery from your gun, but works independently. You can switch the heating attachment on and off with a small button.

As the GYMTASTIC massage gun has a lithium-ion battery, it may only be carried in hand luggage.

The anti-cellulite cream can be applied like a conventional body butter. Massage it in with firm pressure for approx. 60 seconds. The cream takes full effect when you feel the heat. You do not need to wash the cream off.

Yes, the new attachments are designed so that you can also use them with your old GYMTASTIC Massage Gun.

At the beginning of the treatment, we recommend daily application to particularly affected areas of the body. As soon as the first results appear, you can reduce the application to 3-4 per week to achieve the best results.

Before use, you should cleanse your skin and remove any oil residue. It is best to use the cream after showering with a scrub and then allow the skin to dry thoroughly before applying the anti-cellulite cream.

From the very first application, you will feel how the anti-cellulite takes full effect and your skin becomes smoother. Depending on the initial situation, you will see clearly visible results within the first 4 to 12 weeks.

Once your order has been received, it will be processed directly in our warehouse so that your parcel arrives as quickly as possible. Therefore, address changes are only valid within the first 30 minutes. Please contact our customer service team directly at kundenservice@gymastic.de

Cancellation or modification of your order is only possible within the first 30 minutes. Please contact our customer service directly at kundenservice@gymtastic.de

All orders are shipped from Germany. For this reason, there are no customs duties or import taxes within the EU. Outside the EU these may apply. For deliveries to Switzerland, for example, customs duties are usually only incurred from a value of goods of approx. 150€. However, it is important to note that import sales tax is still payable. The customs duties are 100% payable to the customs of the country of destination and must be paid by you. If you refuse to accept the parcel, the customs duties will still be charged.

will still be charged. These will then be deducted from the credit note in the event of a return shipment by UPS or DHL.

You have the right to return the goods within 14 days of receiving the parcel without giving any reason. We only accept returns of new and unused products that still have the hygiene seal and are in their original packaging.

Returns are sent to the following address:

GYMTASTIC®

Ecomnio Operations UG

Carl-Zeiss-Straße 17

31137 Hildesheim

You will also find the returns address on the shipping label.

If you have properly returned your package to us, we will refund you the purchase amount within 14 days of receiving the goods. The amount will be credited to the payment method you used for your order. You can use the tracking number of your return to see where the parcel is. Please note that the return slip for the return should always be kept until the refund has been made.

You can redeem the discount code in the shopping cart. The discount will be deducted directly in the shopping cart and you will see the amount to be paid.

The Soft attachment has been specially developed for hard-to-reach areas and muscle strands close to the bone, so that even harder areas can be treated gently. You can even treat your spine with the Soft attachment and a low massage setting.

Important:If you suffer from chronic joint diseases, we recommend that you consult your doctor before using the device on affected areas of the body.